Finding Hotel Employees

Small to mid-size hotels are increasingly having a hard time finding employees for open positions. Many of these hotels are located in upscale areas with nice surroundings. Some are advertising their positions in newspapers, radio and TV and on the web, every week. After all that, these hotels are receiving somewhere around six applications every week and half of them from walk-ins. The positons are for housekeepers, houseman, cooks, bartenders. Many are offering competitive wages and benefits and the working environment is good. 

Some of these smaller hotels should considere an employee referral program. It doesn’t cost much to implement. Employees should be encouraged to talk with those they know to apply. When those new employees meet certain requirements (length of employment, no disciplinary actions, etc) then the referring employee is rewarded with cash or other gift. Give the reward over time based on milestones that the new employee achieves, such as after 3 months and again after 6 months. The most expensive reward should be given if the employee stays for one year.

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